Terms of service

Protect-A-Bed Terms of Service

Last Updated: August 11, 2026

Welcome to ProtectABed.com. These Terms of Service (“Terms”) govern your access to and use of ProtectABed.com, your purchase and use of products offered through the Website, and your use of related services provided by Protect-A-Bed.

Protect-A-Bed is operated by Live Comfortably, LLC (“Protect-A-Bed,” “Company,” “we,” “us,” or “our”).

By accessing or using our Website, creating an account, placing an order, purchasing a product, enrolling in a marketing program, or otherwise using our Services, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein.

If you do not agree to these Terms, you must not access or use the Website or Services.

1. Definitions

For purposes of these Terms:

“Company,” “we,” “us,” “our,” or “Protect-A-Bed” refers to Live Comfortably, LLC.

“You,” “your,” or “Customer” refers to the individual or entity accessing or using the Website or purchasing our Products or Services.

“Website” means ProtectABed.com.

“Products” means products offered for sale through the Website.

“Services” means the Website and all related services, features, functionality, content, communications, and ecommerce services offered by Protect-A-Bed.

2. Acceptance and Eligibility

By accessing or using the Website, you agree to comply with these Terms and all additional terms, policies, and guidelines posted on the Website.

The Website is intended for individuals who are at least 18 years old or otherwise of legal age to enter into a binding contract in their jurisdiction.

By using the Website or placing an order, you represent and warrant that you have the legal capacity to enter into these Terms.

If you are using the Website on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You may not:

• Use the Website in violation of any applicable federal, state, local, or international law or regulation.
• Attempt to interfere with the proper operation, availability, or security of the Website.
• Introduce viruses, Trojan horses, worms, malware, logic bombs, or other malicious or technologically harmful material.
• Attempt to gain unauthorized access to any portion of the Website, customer accounts, servers, systems, networks, or databases.
• Attack the Website through a denial-of-service or distributed denial-of-service attack.
• Use robots, spiders, scrapers, automated tools, or similar technologies to access, monitor, extract, or copy Website content without our prior written permission.
• Use manual processes to systematically monitor, extract, or copy Website content for commercial purposes without our prior written permission.
• Impersonate another person or entity or misrepresent your identity or affiliation.
• Use the Website for fraudulent, deceptive, abusive, or unlawful activity.
• Interfere with another person's use or enjoyment of the Website.

We reserve the right to restrict, suspend, or terminate access to the Website if we reasonably believe these Terms have been violated.

4. Product Information

We strive to provide accurate descriptions, photographs, specifications, pricing, dimensions, features, colors, and other information concerning Protect-A-Bed Products.

However, we do not warrant that all Product descriptions, photographs, specifications, pricing, availability, or other Website content will always be complete, accurate, current, or error-free.

Product images are provided for illustrative purposes. Actual colors and appearance may vary due to monitor settings, lighting, manufacturing variations, materials, and other factors.

Product specifications, materials, construction, packaging, features, and availability may change without notice.

We reserve the right to correct typographical errors, inaccuracies, omissions, pricing errors, Product descriptions, and availability information at any time, including after an order has been submitted.

5. Product Performance

Protect-A-Bed Products are designed to perform as described when properly selected, installed, used, cared for, and maintained.

Actual performance may vary based on individual circumstances, Product installation, Product condition, mattress or foundation condition, laundering and maintenance, environmental conditions, normal wear and tear, misuse, damage, and other circumstances beyond our control.

Descriptions concerning waterproof protection, moisture protection, allergen barriers, dust mite protection, bed bug protection, or similar performance characteristics describe the intended features and performance of the applicable Product when properly used.

Such descriptions should not be interpreted as an absolute guarantee against all liquid damage, staining, allergens, pests, bed bugs, infestations, property damage, or environmental conditions.

6. Pricing

Unless otherwise stated, prices displayed on ProtectABed.com are in U.S. Dollars.

Prices may change without prior notice.

Promotional pricing, discounts, coupon codes, and special offers may be subject to additional terms and expiration dates.

Applicable taxes, shipping charges, and other fees will be displayed or calculated as appropriate during checkout.

We reserve the right to correct pricing errors. If a pricing error affects an order you have placed, we may contact you for instructions or cancel the affected order and issue an appropriate refund.

7. Orders and Order Acceptance

Placing an order through ProtectABed.com constitutes an offer by you to purchase the Products included in the order.

Submission of an order does not constitute our acceptance of that order.

We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product unavailability.
• Pricing or Product-description errors.
• Suspected fraud or unauthorized transactions.
• Payment authorization issues.
• Incorrect customer or shipping information.
• Quantity limitations.
• Resale or other activity inconsistent with an offer or promotion.
• Other legitimate business or legal reasons.

We may also limit quantities purchased per person, household, account, payment method, or order.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the applicable payment method.

8. Payment

Payment for Products is processed through third-party payment providers.

By providing payment information, you represent and warrant that you are authorized to use the payment method provided.

You agree to provide current, complete, and accurate purchase and account information for all purchases.

Protect-A-Bed does not store complete payment card information on its own servers where payment information is processed directly by our third-party payment providers.

Available payment methods may vary and may change from time to time.

9. Shop Pay and Third-Party Payment Services

ProtectABed.com may offer payment or accelerated checkout services provided by third parties, including Shopify's Shop Pay and other payment providers.

Your use of these services may be subject to separate terms and privacy policies established by the applicable provider.

If installment or financing options such as Shop Pay Installments are offered at checkout, eligibility, financing terms, payment schedules, interest rates, credit decisions, and other financing conditions are determined by the applicable third-party financing provider.

Any financing agreement is between you and the applicable financing provider, not Protect-A-Bed, except to the extent expressly stated otherwise.

Protect-A-Bed does not determine your eligibility for third-party financing and is not responsible for the financing provider's credit decisions, loan servicing, interest, or other financing terms.

10. Shipping and Delivery

Shipping options, costs, and applicable promotions will be displayed on the Website or during checkout.

Estimated processing, shipping, and delivery dates are provided for convenience only and are not guaranteed.

Delivery may be affected by circumstances beyond our reasonable control, including carrier delays, severe weather, natural disasters, labor disruptions, transportation interruptions, incorrect shipping information, supply chain interruptions, or other unforeseen events.

Protect-A-Bed is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.

Risk of loss will transfer in accordance with applicable law and the shipping terms applicable to your order.

Please review the current Shipping & Returns Policy available on ProtectABed.com for additional information.

11. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by the applicable Shipping & Returns Policy posted on ProtectABed.com.

Return eligibility, return periods, Product-condition requirements, return shipping costs, refund processing, promotional exclusions, and other conditions may vary by Product or promotion.

Customers may be required to contact Protect-A-Bed Customer Care before returning merchandise.

Products returned without complying with applicable return requirements may not qualify for a refund.

Refunds will generally be issued to the original payment method, subject to the applicable return policy and payment provider requirements.

If you purchased through a third-party retailer rather than directly through ProtectABed.com, returns and refunds may be subject to that retailer's policies.

12. Promotions and Discount Codes

Protect-A-Bed may offer sales, discount codes, promotional pricing, bundles, gifts with purchase, limited-time offers, or other promotions.

Promotions may be subject to separate terms and conditions, including:

• Start and expiration dates.
• Eligible Products.
• Minimum purchase requirements.
• Quantity limits.
• Customer eligibility requirements.
• Excluded Products.
• Restrictions on combining offers.
• Restrictions on previous purchases.
• Return and refund conditions.

Unless expressly stated otherwise, promotional offers cannot be combined.

We reserve the right to modify, suspend, cancel, or correct a promotion if an error, fraud, abuse, technical issue, or other circumstance affects the intended operation of the promotion, subject to applicable law.

13. Accounts

Certain Website features may permit or require you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

You agree to provide accurate and current account information and to promptly update information when necessary.

You should notify us promptly if you believe your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts that we reasonably believe are being used fraudulently, unlawfully, abusively, or in violation of these Terms.

Personal information associated with an account will be handled in accordance with our Privacy Policy and applicable law.

14. Email Communications

If you subscribe to Protect-A-Bed marketing emails, you may receive promotional communications concerning Products, promotions, special offers, Product launches, and other Protect-A-Bed news.

Protect-A-Bed currently uses third-party service providers, including Klaviyo, to support email marketing and related communications.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the applicable email.

Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notices, account notices, security communications, or customer service responses.

Our collection and use of personal information for email communications is further described in our Privacy Policy.

15. SMS and Mobile Messaging Terms

Protect-A-Bed may offer customers the opportunity to receive marketing and informational communications by SMS or other mobile messaging technologies (the “SMS Service”).

Protect-A-Bed may use Klaviyo, Attentive, or another third-party messaging provider to administer or deliver the SMS Service.

15.1 Opting In

Enrollment in the SMS Service requires you to provide a valid mobile telephone number and consent to receive the communications described at the time of enrollment.

By opting in, you represent that:

• You are at least 18 years old or otherwise legally permitted to provide the required consent.
• You are the subscriber or customary user of the telephone number provided and are authorized to consent to receiving messages at that number.
• You consent to receive recurring automated marketing or informational text messages from or on behalf of Protect-A-Bed at the number provided, as described in the applicable signup disclosure.

Consent to receive marketing text messages is not a condition of purchasing any Product or Service.

15.2 Messages You May Receive

Depending on the program for which you enroll, Protect-A-Bed SMS communications may include:

• Promotional offers.
• Sales and discounts.
• Product information.
• Product-launch announcements.
• Cart or checkout reminders.
• Back-in-stock alerts.
• Price-drop alerts.
• Low-inventory alerts.
• Customer service or transactional communications.
• Other marketing or informational messages consistent with your consent.

Message frequency may vary.

15.3 Charges

Message and data rates may apply.

You are responsible for charges imposed by your wireless carrier relating to sending or receiving text messages.

Wireless carriers are not responsible for delayed or undelivered messages.

15.4 Opting Out

You may opt out of marketing SMS communications at any time by following the opt-out instructions contained in the applicable message, including replying STOP where supported.

After submitting an opt-out request, you may receive a final confirmation message.

You may need to separately opt out of different messaging programs if you have enrolled in more than one program.

15.5 Help

For assistance with Protect-A-Bed's SMS Service, follow the HELP instructions provided in the applicable SMS program or contact Protect-A-Bed Customer Care at 1-833-517-1245 or customercare@protectabed.com.

15.6 Changed or Reassigned Telephone Numbers

If you discontinue, change, or transfer the mobile telephone number used to enroll in the SMS Service, you agree to opt out or otherwise notify us before relinquishing that number where reasonably possible.

This helps prevent messages intended for you from being sent to a subsequent user of the telephone number.

15.7 SMS Privacy

Information collected and processed in connection with the SMS Service is handled in accordance with our Privacy Policy.

SMS opt-in information and consent status will not be shared with third parties for purposes unrelated to providing the SMS Service or Services you requested, except as otherwise permitted or required by law.

16. User Reviews, Content, and Submissions

The Website may allow you to submit Product reviews, ratings, comments, photographs, videos, testimonials, questions, feedback, suggestions, or other materials (“User Content”).

By submitting User Content, you represent and warrant that:

• You own or have the necessary rights and permissions to submit the content.
• The content is accurate to the best of your knowledge.
• The content does not violate applicable law.
• The content does not infringe the intellectual property, privacy, publicity, or other rights of another person.
• The content is not fraudulent, defamatory, obscene, threatening, abusive, or otherwise unlawful.

Except for personal information handled in accordance with our Privacy Policy, you grant Protect-A-Bed and Live Comfortably, LLC a non-exclusive, royalty-free, worldwide, perpetual, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and otherwise use User Content in connection with our business, Products, Website, advertising, and marketing.

Where permitted by law, such use may occur without additional compensation to you.

We reserve the right, but do not assume an obligation, to remove User Content that violates these Terms or that we otherwise determine is inappropriate for the Website.

17. Intellectual Property

The Website and its contents, features, and functionality—including text, graphics, photographs, Product images, videos, logos, icons, Product descriptions, designs, page layouts, software, trademarks, trade names, and other materials—are owned by or licensed to Protect-A-Bed, Live Comfortably, LLC, or their licensors and are protected by applicable United States and international intellectual property laws.

Protect-A-Bed names, logos, trademarks, Product names, and related marks may not be used without applicable authorization.

You are granted a limited, revocable, non-exclusive, non-transferable right to access and use the Website for personal, non-commercial purposes.

Unless expressly authorized by us, you may not:

• Reproduce, distribute, publicly display, publish, or commercially exploit Website content.
• Modify or create derivative works from Website content.
• Sell, license, or commercially use Website content.
• Systematically collect Website content or data.
• Frame or mirror the Website.
• Remove copyright, trademark, or other proprietary notices.

No rights are granted except those expressly stated in these Terms.

18. Third-Party Links and Services

The Website may contain links to third-party websites, applications, services, payment providers, social media platforms, or other resources.

These third-party services are not under our control.

We do not warrant or assume responsibility for the content, availability, security, privacy practices, accuracy, Products, services, or conduct of third-party websites or services.

The inclusion of a link does not necessarily constitute our endorsement of the third party.

When you leave ProtectABed.com, the third party's terms, privacy policy, and other policies may apply.

19. Privacy

Your use of ProtectABed.com and our collection, processing, and disclosure of personal information are governed by the Protect-A-Bed Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference.

20. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, SERVICES, WEBSITE CONTENT, AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, PROTECT-A-BED AND LIVE COMFORTABLY, LLC DISCLAIM WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT ALL INFORMATION AVAILABLE THROUGH THE WEBSITE WILL BE ACCURATE, COMPLETE, OR CURRENT AT ALL TIMES.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

Nothing in these Terms is intended to eliminate rights or protections that cannot lawfully be excluded.

21. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PROTECT-A-BED, LIVE COMFORTABLY, LLC, AND THEIR RESPECTIVE AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, SERVICE PROVIDERS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:

• Your use or inability to use the Website.
• Your purchase or use of Products.
• Product performance.
• Website interruptions or errors.
• Loss of profits, revenue, business opportunities, goodwill, or data.
• Unauthorized access to or alteration of information.
• Damage to mattresses, foundations, furniture, bedding, flooring, or other personal property.
• Conduct or content of third parties.
• Other matters relating to the Website, Products, or Services.

To the fullest extent permitted by applicable law, our aggregate liability arising from or relating to a Product will not exceed the amount you paid to Protect-A-Bed for the Product giving rise to the claim, except where applicable law requires otherwise.

Some jurisdictions do not permit limitations or exclusions of certain damages. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Protect-A-Bed, Live Comfortably, LLC, and their respective affiliates, officers, directors, employees, agents, licensors, suppliers, and service providers from claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

• Your unlawful or improper use of the Website or Services.
• Your violation of these Terms.
• Your violation of applicable law.
• Your infringement or violation of another person's rights.
• User Content submitted by you.

This provision does not apply to the extent prohibited by applicable law.

23. Suspension and Termination

We may suspend or terminate your access to all or part of the Website or Services if we reasonably determine that you have violated these Terms, engaged in fraudulent or unlawful activity, threatened the security or operation of the Website, or misused our Services.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should survive termination—including intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute provisions—will survive termination.

24. Governing Law and Venue

These Terms and any dispute arising from or relating to these Terms, ProtectABed.com, our Products, or our Services will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent applicable federal law or another law that cannot validly be waived applies.

Subject to any applicable law providing otherwise, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the applicable state courts located in Palm Beach County, Florida, or the United States District Court for the Southern District of Florida.

You and the Company consent to the personal jurisdiction and venue of such courts, subject to rights that cannot lawfully be waived.

25. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

26. Waiver

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

A waiver will be effective only if made in writing by an authorized representative of the Company.

27. Entire Agreement

These Terms, together with our Privacy Policy, Shipping & Returns Policy, promotion-specific terms, and other policies expressly incorporated by reference, constitute the agreement between you and us concerning your use of the Website and purchase of Products, except where separate written terms expressly apply.

28. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our Products, Services, business practices, technologies, legal requirements, or other circumstances.

When we update these Terms, we will post the revised version on this page and update the “Last Updated” date.

Where required by applicable law, we may provide additional notice of material changes.

Your continued use of the Website following the effective date of revised Terms constitutes acceptance of those revised Terms to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

29. Accessibility

Protect-A-Bed is committed to making ProtectABed.com accessible to users, including individuals with disabilities.

We work to improve the accessibility and usability of the Website and its content.

If you experience difficulty accessing information, Products, or functionality on ProtectABed.com, please contact Protect-A-Bed Customer Care so that we can assist you.

30. Contact Us

If you have questions concerning these Terms of Service, please contact Protect-A-Bed through the Contact Us page on ProtectABed.com, by email, or by telephone.

Protect-A-Bed / Live Comfortably, LLC
901 Yamato Road
Boca Raton, FL 33431
United States

Email: customercare@protectabed.com
Customer Care: 1-833-517-1245

Customer Care Hours:
Monday – Friday
9:00 AM – 3:00 PM Eastern Time