We're Here to Help
Whether you have questions about a product, need help with an order, or would like assistance with a return or warranty claim, our Customer Care team is ready to assist.
The fastest way to reach us is by using the contact form below. A member of our team will respond as quickly as possible during normal business hours.
Customer Care Hours
Monday – Friday
9:00 AM – 3:00 PM Eastern Time
We are closed on weekends and major U.S. holidays.
Before You Contact Us
To help us assist you more quickly, please include:
- Your order number (if applicable)
- The name used when placing your order
- A brief description of your question or concern
- Photos of the product, if you're contacting us about a warranty or product issue
Returns & Warranty Assistance
If you're requesting a return or submitting a warranty claim, please contact Customer Care before returning your product. Our team will review your request and provide the next steps if your item is eligible.