Privacy policy
Protect-A-Bed Privacy Policy
Last Updated: August 11, 2026
Protect-A-Bed operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Protect-A-Bed is operated by Live Comfortably LLC (the “Company,” “we,” “us,” or “our”). Our Services are powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit or use ProtectABed.com, make a purchase or other transaction through the Services, subscribe to marketing communications, interact with our social media pages, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, use, or disclosure of personal information, this Privacy Policy controls.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.
1. Company and Website Information
For purposes of this Privacy Policy:
Company means Live Comfortably LLC, 901 Yamato Road, Boca Raton, FL 33431.
Website means ProtectABed.com.
Services means the Website and the products, services, features, content, tools, and functionality we make available through it.
Personal Information or Personal Data means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual. Personal information generally does not include information that has been anonymized, aggregated, or de-identified so that it cannot reasonably be linked to an individual.
Service Provider means a third party that processes personal information or otherwise provides services on our behalf, such as ecommerce, payment processing, fulfillment, shipping, analytics, customer service, advertising, email, SMS, security, and technology providers.
2. Personal Information We Collect or Process
Depending on how you interact with the Services, where you live, and applicable law, we may collect or process categories of personal information including:
Contact information, such as your name, billing address, shipping address, telephone number, and email address.
Order and transaction information, such as products you view, add to your cart, purchase, return, exchange, or cancel, along with your transaction history.
Payment and financial information, such as payment method, payment confirmation, billing details, and other information required to process a transaction. Payment card information may be processed directly by our payment processors rather than stored by us.
Account information, such as your username, password, preferences, saved information, and account settings.
Customer service and communications information, including information you provide when contacting Customer Care, submitting an inquiry, requesting a return, making a warranty claim, writing a review, or otherwise communicating with us.
Marketing information, such as your email address, telephone number, marketing preferences, subscription status, consent records, and interactions with marketing communications.
Device and technical information, such as your IP address, browser type, operating system, device type, unique device identifiers, network information, and similar technical data.
Usage and browsing information, including how you interact with ProtectABed.com, pages and products viewed, referring websites, links clicked, search activity, items placed in a shopping cart, checkout activity, and dates and times of visits.
Cookie and similar technology information, including information collected through cookies, pixels, tags, software development kits, web beacons, and similar technologies.
Approximate location information, which may be inferred from an IP address or similar technical information.
3. Sources of Personal Information
We may collect personal information:
Directly from you, including when you make a purchase, create an account, contact us, submit a form, request customer support, register a product, submit a warranty claim, sign up for email or SMS communications, or otherwise provide information to us.
Automatically through the Services, including from your browser or device and through cookies, pixels, tags, and similar technologies.
From our service providers, including Shopify, payment processors, shipping providers, marketing platforms, analytics providers, advertising partners, fraud prevention providers, and other vendors that provide services to us.
From advertising and business partners, where permitted by applicable law.
From social media and other third-party platforms, when you interact with Protect-A-Bed through those platforms or use features that connect those platforms with our Services.
4. How We Use Personal Information
We may use personal information for the following purposes:
Providing and Improving the Services
We use personal information to:
Process payments and fulfill orders.
Arrange shipping and delivery.
Process returns, exchanges, refunds, and warranty claims.
Create and manage customer accounts.
Remember your preferences.
Provide customer support.
Respond to questions and inquiries.
Recommend products or personalize your shopping experience.
Maintain, analyze, improve, and develop our Website, products, Services, and customer experience.
Marketing and Advertising
We may use personal information to market and promote Protect-A-Bed products and services, including to:
Send promotional emails.
Send promotional or informational text messages where you have provided the required consent.
Provide product recommendations.
Send cart, checkout, or other shopping reminders where permitted.
Measure the effectiveness of advertising and marketing campaigns.
Display advertising that may be personalized based on your interactions with ProtectABed.com.
Understand customer preferences and engagement with our marketing communications.
You can opt out of promotional email or SMS communications as described below.
Security and Fraud Prevention
We may use personal information to authenticate users, protect accounts, provide a secure shopping and payment experience, detect and investigate fraud or potentially unlawful activity, protect the security of our Website and systems, and protect the rights and safety of our customers, Company, and others.
Communications With You
We may use personal information to communicate with you about orders, shipping, returns, warranty claims, customer service inquiries, account activity, product information, security notices, policy updates, and other matters relating to your relationship with us.
Legal and Business Purposes
We may use personal information to comply with applicable laws, regulations, court orders, subpoenas, and lawful governmental requests; establish or defend legal claims; enforce our agreements and policies; and protect our legal rights.
We may also use information in connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction.
5. Cookies and Similar Technologies
ProtectABed.com uses cookies and similar technologies to operate and improve the Website, remember preferences, understand how visitors use our Services, measure marketing performance, maintain shopping carts, help prevent fraud, and provide relevant advertising.
These technologies may include cookies, pixels, tags, web beacons, scripts, and similar tools provided by us or by third-party service providers.
We and our service providers may use these technologies to collect information about your interactions with ProtectABed.com over time and, where permitted, across other websites or online services.
Most browsers allow you to manage or disable cookies through browser settings. Certain features of the Website may not function properly if cookies are disabled.
Where required by applicable law, we will provide additional choices concerning non-essential cookies and similar technologies.
6. Shopping Cart and SMS Reminder Technologies
ProtectABed.com may use cookies and similar technologies to keep track of items placed in a shopping cart or checkout and to determine when a shopping session, cart, or checkout has been abandoned.
If you have separately consented to receive SMS marketing communications, this information may be used to determine when to send you a cart or checkout reminder by text message, where permitted by applicable law.
Receiving marketing text messages is voluntary and is not a condition of purchasing any product or service from Protect-A-Bed.
7. Email Marketing
We may use your personal information to send newsletters, product information, promotions, special offers, and other communications that may be of interest to you.
Protect-A-Bed currently uses Klaviyo as an email marketing service provider. Klaviyo may process information on our behalf in connection with providing email marketing, customer engagement, analytics, personalization, and related services.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails. Please note that even if you unsubscribe from marketing emails, we may continue to send non-promotional communications such as order confirmations, shipping updates, warranty communications, account notices, and other transactional or service-related messages.
8. SMS and Text Message Marketing
If you choose to opt in to Protect-A-Bed's SMS program, we may use your telephone number and related information to send promotional, informational, transactional, or shopping-related text messages consistent with the consent you provided.
Protect-A-Bed may use a third-party messaging service provider to administer and deliver SMS communications. Our SMS platform provider may change from time to time.
We may share information necessary to provide our SMS program with service providers that assist us with delivering text messages, including messaging platform providers, telecommunications providers, carriers, and other vendors involved in delivering or supporting the messaging service.
We will not share your SMS opt-in information or SMS consent status with third parties for purposes unrelated to providing the SMS program or the Services you requested. We may share such information with service providers as necessary to administer and deliver the messaging program.
Consent to receive marketing text messages is not a condition of purchase.
Message and data rates may apply. Message frequency may vary. You may opt out of marketing text messages at any time by following the opt-out instructions provided in the applicable message, such as replying STOP, where supported.
SMS consent is collected separately from email marketing consent where required.
Additional terms applicable to Protect-A-Bed's SMS program may be included in our Terms of Service or Mobile Terms.
9. Analytics and Advertising
We may use analytics and advertising technologies to understand Website usage, measure marketing effectiveness, improve the Services, and provide advertising.
These technologies may collect information about your interactions with ProtectABed.com and, where permitted by law, your interactions across websites, applications, devices, or services.
We may work with advertising, social media, analytics, and marketing partners to measure campaigns and provide advertisements that may be tailored to your interests.
Depending on where you reside, certain disclosures of personal information for targeted or cross-context behavioral advertising may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws even when no money is exchanged.
Where required by applicable law, you may have the right to opt out of such processing. Please use the privacy choices or “Do Not Sell My Info” functionality available on ProtectABed.com or contact us as described below.
10. How We Disclose Personal Information
We may disclose personal information for legitimate business purposes, including:
Shopify, which hosts and supports our ecommerce Services.
Payment processors to process transactions.
Order fulfillment, shipping, and logistics providers to fulfill and deliver purchases.
Customer service providers to assist us in responding to customers.
Technology, cloud hosting, IT, and security providers that support our Website and business systems.
Analytics providers that help us understand use of our Services.
Marketing providers, including Klaviyo and providers supporting our SMS program.
Advertising and social media partners, where permitted by law, to measure advertising and provide relevant advertisements.
Fraud prevention and security providers.
Professional advisers, such as attorneys, accountants, insurers, and consultants.
Affiliates and companies within our corporate group where appropriate.
Government authorities or other parties when required by law or reasonably necessary to protect our rights, customers, Company, or others.
Parties to a business transaction, such as a merger, financing, acquisition, restructuring, bankruptcy, or sale of all or part of our business or assets.
We may also disclose information when you direct us or consent to the disclosure.
11. Relationship With Shopify
Our Services are hosted and supported by Shopify. Shopify collects and processes personal information concerning your access to and use of our Services to provide and improve the ecommerce services used by Protect-A-Bed.
Information you submit through ProtectABed.com may be transmitted to and processed by Shopify and other service providers, which may be located in countries other than the country in which you reside.
We may also use Shopify features that incorporate information obtained from your interactions with our store and, where applicable, interactions with Shopify or other merchants. Shopify may be responsible for certain processing of personal information in connection with those features.
For more information about Shopify's processing practices and available privacy rights, please review Shopify's applicable consumer privacy policy and privacy portal.
12. Facebook, Instagram, and Social Media
Protect-A-Bed maintains social media pages, including:
Facebook: https://www.facebook.com/ProtectABed
Instagram: https://www.instagram.com/protectabed/
When you visit or interact with our Facebook or Instagram pages, Meta Platforms and Protect-A-Bed may each receive information about your interactions with those pages. Meta may collect and process personal information in accordance with its own privacy policies and terms.
We may receive aggregated, statistical, or other information, such as page and account insights, that helps us understand how users interact with Protect-A-Bed and our social media content.
Your interactions with Facebook, Instagram, and other third-party social media platforms are also governed by the privacy policies and terms of those platforms.
13. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no electronic transmission, information system, or method of storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of account credentials and should not share passwords or other account access information with others.
14. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, maintain customer accounts and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud, enforce agreements, and protect our legal rights.
The period for which we retain particular information may depend on the type of information, the purpose for which it was collected, our relationship with you, and applicable legal requirements.
15. International Data Transfers
Protect-A-Bed and our service providers may process, store, or transfer personal information in countries other than the country in which you reside.
Privacy and data protection laws in those jurisdictions may differ from those in your jurisdiction.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
16. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with rights concerning your personal information, which may include the right to:
Request access to personal information we maintain about you.
Request information about the categories and specific pieces of personal information we have collected.
Request correction of inaccurate personal information.
Request deletion of eligible personal information.
Obtain a portable copy of certain personal information.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing.
Opt out of direct marketing communications.
Opt out of certain targeted advertising.
Opt out of the sale or sharing of personal information where those terms are defined by applicable law.
Appeal certain decisions we make concerning privacy requests, where applicable.
Exercise privacy rights without unlawful discrimination.
These rights are not absolute and may be subject to exceptions under applicable law.
To exercise applicable privacy rights, please use the privacy controls provided on ProtectABed.com or contact us using the information in the “Contact Us” section below.
We may need to verify your identity before processing certain requests. Where permitted by law, you may also designate an authorized agent to submit a request on your behalf, subject to appropriate verification.
17. European Economic Area, United Kingdom, and Other GDPR Rights
If the General Data Protection Regulation (“GDPR”), UK GDPR, or similar law applies to our processing of your Personal Data, we may process your information under one or more of the following legal bases:
Consent, where you have consented to a specific processing activity.
Performance of a contract, where processing is necessary to provide products or Services you requested or to take steps before entering into a contract.
Legal obligations, where processing is necessary for compliance with applicable law.
Legitimate interests, where processing is necessary for our legitimate business interests or those of a third party and those interests are not overridden by your rights and interests.
Vital interests or other lawful bases recognized under applicable law, where relevant.
Subject to applicable law, you may have the right to request access, correction, deletion, restriction, portability, or objection to processing of your Personal Data and to withdraw consent where processing is based on consent.
You may also have the right to lodge a complaint with the data protection authority responsible for your jurisdiction.
18. California Privacy Rights
If you are a California resident, California privacy law may provide you with additional rights concerning your personal information.
During the preceding 12 months, depending on your interactions with Protect-A-Bed, we may have collected categories of personal information including:
Identifiers, such as name, postal address, IP address, email address, telephone number, and account identifiers.
Customer records information, such as contact and payment-related information.
Commercial information, such as products purchased, obtained, viewed, or considered and other purchasing or consumption histories.
Internet or electronic network activity, such as browsing history and interactions with our Website or advertisements.
Approximate geolocation information derived from IP address or similar information.
Inferences that may be derived from information concerning shopping interests or preferences.
We collect these categories from the sources described in this Privacy Policy and use them for the business and commercial purposes described above.
We may disclose these categories to the categories of service providers, contractors, business partners, and other recipients described in this Privacy Policy.
California Consumer Rights
Subject to applicable law and exceptions, California residents may have the right to:
Know the categories and specific pieces of personal information collected about them.
Know the categories of sources from which personal information is collected.
Know the purposes for collecting, using, selling, or sharing personal information.
Know the categories of third parties to whom personal information is disclosed.
Request deletion of eligible personal information.
Request correction of inaccurate personal information.
Obtain a copy of certain personal information.
Opt out of the sale or sharing of personal information.
Limit certain uses or disclosures of sensitive personal information, where applicable.
Not receive discriminatory treatment for exercising privacy rights.
Protect-A-Bed does not sell personal information for money. However, certain uses of advertising or tracking technologies may constitute “sharing,” “sale,” or targeted advertising under broad definitions contained in certain U.S. state privacy laws.
Where applicable, you may exercise opt-out rights using the “Do Not Sell My Info” or other privacy-choice functionality available on ProtectABed.com.
We will process verified privacy requests in accordance with applicable law. We may request information reasonably necessary to verify your identity or authority to make a request.
19. Email and Marketing Choices
You may opt out of promotional emails by clicking the unsubscribe link in a marketing email.
You may opt out of promotional SMS communications by following the instructions provided in the applicable text message, such as replying STOP where supported.
Opting out of marketing communications does not prevent us from sending transactional or service-related communications that are necessary to fulfill orders, provide customer service, communicate about warranties or returns, provide security notices, or otherwise administer our relationship with you.
20. Do Not Track and Privacy Preference Signals
Some browsers offer “Do Not Track” settings or other privacy preference mechanisms.
Where required by applicable law, we will process recognized browser-based opt-out preference signals, such as a legally recognized universal opt-out mechanism, in accordance with applicable requirements.
21. Children's Privacy
ProtectABed.com is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us in violation of applicable law, please contact us so that we can take appropriate action.
22. Third-Party Websites and Links
Our Services may contain links to websites, applications, or online platforms operated by third parties.
We are not responsible for the privacy, security, accuracy, or content practices of third-party websites or services. We encourage you to review the privacy policies and terms of any third-party site or service you visit.
Information you post or disclose through public or semi-public areas of social media platforms may be visible to other users and may be used by those users or third parties.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, Services, legal requirements, or other factors.
When we update this Privacy Policy, we will post the revised version on this page and update the “Last Updated” date above.
We encourage you to review this Privacy Policy periodically.
24. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us through the Contact Us page on ProtectABed.com, by email, or by telephone.
Protect-A-Bed / Live Comfortably, LLC
901 Yamato Road
Boca Raton, FL 33431
United States
Email: customercare@protectabed.com
Customer Care: 1-833-517-1245
Customer Care Hours:
Monday – Friday
9:00 AM – 3:00 PM Eastern Time
For privacy rights requests, you may also use any privacy request or “Do Not Sell My Info” functionality made available on ProtectABed.com.