Shipping Policy
Effective Date: July 30, 2026
Shipping Information
Thank you for shopping with Protect-A-Bed.
Our goal is to process and ship your order as quickly as possible so you can begin enjoying your new bedding products.
Order Processing
Most orders begin processing shortly after they are placed.
Processing times may vary based on product availability, order volume, holidays, weather events, or other circumstances that may affect fulfillment.
Orders are processed during normal business days, Monday through Friday, excluding major U.S. holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping Methods
Protect-A-Bed works with a variety of shipping carriers to provide dependable delivery service.
Available shipping methods and estimated delivery timeframes may vary based on:
- Product type
- Inventory location
- Shipping destination
- Carrier availability
- Seasonal demand
Shipping options available for your order will be displayed during checkout, when applicable.
Shipping Destinations
We currently ship to addresses within the United States.
At this time, we do not offer shipping to all locations or territories, and certain destinations may not be eligible for delivery. If we are unable to fulfill an order to your location, we will notify you as soon as possible.
Delivery Estimates
Estimated delivery dates are provided for convenience only and are not guaranteed.
Delivery times may be affected by circumstances beyond our control, including:
- Severe weather
- Natural disasters
- Carrier delays
- High shipping volumes
- Labor disruptions
- Other unforeseen events
Protect-A-Bed is not responsible for delays once an order has been released to the shipping carrier.
Shipping Charges
Shipping charges, if applicable, are calculated during checkout based on the items ordered, shipping destination, and selected shipping method.
From time to time, Protect-A-Bed may offer free shipping promotions or other shipping incentives. Promotional offers are subject to change without notice and may include exclusions or eligibility requirements.
Order Changes & Cancellations
Because orders begin processing quickly, we cannot guarantee that changes or cancellations can be made after an order has been placed.
If you need assistance, please contact Customer Care as soon as possible. We will make reasonable efforts to accommodate your request whenever possible.
Damaged or Missing Shipments
If your order arrives damaged, appears to be missing items, or is lost in transit, please contact Protect-A-Bed Customer Care promptly.
To help us resolve the issue, we may request:
- Your order number
- Photographs of the package and product
- Information regarding the condition of the shipment
Our team will work with you to determine the appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at the time an order is placed.
Protect-A-Bed is not responsible for delays, additional shipping costs, or delivery issues resulting from incorrect or incomplete shipping addresses.
Questions?
If you have questions about your shipment or need assistance with an existing order, please contact Protect-A-Bed Customer Care through our Contact Us page.
Customer Care Hours
Monday – Friday
9:00 AM – 3:00 PM Eastern Time
100-Night Comfort Guarantee
We want you to sleep with confidence. If you're not completely satisfied with your Protect-A-Bed purchase, we're here to help.
Products purchased directly from ProtectABed.com may be eligible for return within 100 nights of delivery.
Before Returning Your Product
Please contact Protect-A-Bed Customer Care before returning any item or submitting a warranty claim.
Our team will help troubleshoot any concerns, determine eligibility, and provide return or warranty instructions when applicable. Items returned without prior authorization may experience delays in processing.
The 100-Night Comfort Guarantee is intended to help you find the right product for your needs and applies only to purchases made directly through ProtectABed.com.
Protect-A-Bed reserves the right to inspect returned merchandise and determine eligibility for a replacement or refund in accordance with this policy.