Limited Product Warranty
Protect-A-Bed products are backed by a Limited Warranty covering defects in materials and workmanship under normal residential use.
If a manufacturing defect is confirmed during the applicable warranty period, Protect-A-Bed may, at its discretion, replace it with the same or a comparable item, or provide another appropriate resolution.
This Limited Warranty applies only to the Protect-A-Bed product itself for three years from the date of purchase.
Product Performance
Protect-A-Bed mattress protectors and encasements are designed and tested to help provide waterproof protection and, on select products, a barrier against bed bugs, allergens, and other common household contaminants when properly installed, used, and maintained.
Because product performance depends on many factors beyond our control—including installation, fit, use, care, mattress condition, and environmental conditions—we cannot guarantee performance in every circumstance or every application.
Protect-A-Bed does not warrant or guarantee that any mattress, bedding, furniture, or other personal property will be free from liquid damage, stains, infestations, odors, allergens, or other environmental conditions.
Our products are intended to reduce risk and provide protection as designed, but they should not be relied upon as the sole safeguard against damage or infestation.
What the Warranty Covers
The Limited Warranty is intended to cover manufacturing defects in the Protect-A-Bed product, including defects in materials or workmanship that occur during normal residential use.
What Is Not Covered
The Limited Warranty does not cover issues resulting from:
- Normal wear and tear
- Improper installation or incorrect sizing
- Misuse, abuse, accidents, or neglect
- Improper laundering or failure to follow care instructions
- Damage caused by pets, sharp objects, chemicals, or excessive heat
- Commercial or institutional use unless specifically stated
- Conditions or circumstances beyond the reasonable control of Protect-A-Bed
This warranty does not extend to mattresses, foundations, bedding, furniture, or any other personal property.
Warranty Claims
If you believe your product has a manufacturing defect, please contact Protect-A-Bed Customer Care before taking any further action.
To help us evaluate your claim, we may request proof of purchase, photographs, product information, or other documentation.
Protect-A-Bed reserves the right to inspect any product submitted for warranty consideration and to determine the appropriate resolution in accordance with this Limited Warranty.
Protect-A-Bed reserves the right to modify or update this Returns & Warranty Policy at any time without prior notice. The policy in effect at the time of purchase will apply to your order.